Privacy Policy
Vertate (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, platform, and related services (collectively, the “Services”).
By accessing or using Vertate, you agree to the practices described in this Privacy Policy.
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## 1. Information We Collect
We may collect the following types of information:
### a) Information You Provide
* **Account information**: name, email address, username, password.
* **Payment information**: billing details (handled securely by third-party processors, we do not store full credit card details).
* **Communications**: when you contact us (e.g., support inquiries, feedback).
### b) Automatically Collected Information
* **Usage data**: IP address, device type, operating system, browser type, pages visited, time spent on the platform.
* **Cookies & similar technologies**: to enable core functionality, personalization, and analytics.
### c) Content Data
* **Uploaded or generated content**: samples, audio files, metadata, and preferences you create or share using the Services.
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## 2. How We Use Your Information
We use your information to:
* Provide and operate the Services.
* Process payments and manage subscriptions.
* Personalize your experience (e.g., recommend content, suggest tools).
* Monitor usage and improve our Services.
* Communicate with you about updates, offers, or support.
* Comply with legal obligations.
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## 3. How We Share Your Information
We do not sell your personal data. We may share information in these cases:
* **Service providers**: trusted partners who perform services on our behalf (e.g., payment processors, cloud hosting, analytics).
* **Legal compliance**: when required by law, regulation, or legal process.
* **Business transfers**: in case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
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## 4. Data Retention
We retain your information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
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## 5. Your Rights
Depending on your location (e.g., EU/EEA under GDPR, California under CCPA), you may have the right to:
* Access, update, or delete your personal data.
* Object to or restrict certain processing.
* Data portability (receive a copy of your data).
* Withdraw consent at any time (where applicable).
To exercise these rights, contact us at team@vertate.com.
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## 6. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.
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## 7. International Data Transfers
If you access Vertate from outside the European Economic Area (EEA), your information may be transferred and stored in countries with different data protection standards. We ensure adequate safeguards are in place.
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## 8. Children’s Privacy
Our Services are not directed at individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us.
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## 9. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be notified via email or platform notice.
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## 10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
**Vertate**
Email: team@vertate.com
Website: https://www.vertate.com